Our GT / Cs



Shop Switzerland

- The selling price indicated in Swiss francs including 8% VAT.
- The shipping within Switzerland is postage free.

Shop EU

- The selling price indicated in Euros does not include VAT and any postage costs.
- VAT and all shipping costs will be listed clean during the order process, before submitting the order.

Postage EU

- Our postage costs are a flat rate. That means:
All other costs for international delivery such as customs fees etc.,are already included in the postage.
- The postage costs you will see during the order process before submitting the order.

VAT EU

- It will be charged the VAT of the country, in which the goods will be delivered.
- The calculation of the VAT refers to the indicated Retail price in Euro.
- The bill for the VAT, will be sent through our shipping service provider DPD by mail to you.
This about two weeks, after you have received the goods.
- DPD charged for this service about 8 Euro as a processing fees.
- The VAT and the DPD processing fees must be paid by the customer.
- The amount of the VAT, you will see during the order process, before submitting the order.


Placing a order / cost overview

- All costs: Product price, VAT and postage will be clearly listed during the order process,
before submitting the order.
- Exception: The under " VAT EU " specified processing fees DPD of about 8 Euro. 


Order / Invoice

- On receipt of your order, you will receive immediately per email an order confirmation,
in the form of an invoice as a PDF file.
- This invoice contains all the data that you need to know for the from you wished type of payment:
Bank account or PayPal Account.
- The invoice will be sent to you, on the from you indicated email address.
- On the invoice are all the costs clearly and well visible indicated.
- Exception: The under " VAT EU " specified processing fees DPD of about 8 Euro.

Dispatch

- After receipt of your payment of the complete amount, you will immediately written
informed from us by email, about the shipping of the goods.
- In addition you will receive a DPD package number and a DPD tracking link.
With this information, you can easily track the delivery via the internet.

Terms of delivery

- Deliveries are only possible with advance payment.
- Express shipments are not possible.

Delivery / Deliverytime

- After receipt of the payment, the goods will be prepared immediately for the dispatch.
- The delivery is made through our delivery service provider DPD AG.
- The delivery time within the EU Zone is generally 2 to 5 working days.
- In exceptional cases, if the delivery period is longer than the stated delivery terms,
you will be informed immediately by e-Mail.

Transport damage

-  The customer undertakes to check the goods immediately on receipt.
- Obvious deficiencies must be writing reported to us, immediately within two days.
As otherwise the delivery will be deemed to have been accepted.


Right of return

- The goods may be returned in the original packaging within 10 working days of receipt of
the delivery in an undamaged and complete condition.
- You will not incur any additional costs, with the exception of the postage.
- For return shipment, a copy of the delivery note and your bank details must be enclosed with the goods.
We will  refund immediately the sale price, on receipt of the return shipment.

Warranty

- We will grant you a warranty of 3 years on our products.
- The delivery note is valid as the warranty note.
- The warranty applies for production faults, on the one hand. And, on the other hand,
for faults that occurred during proper and intended use.
- Damage that occurred during improper and unintended use will not be deemed to be a warranty case.
- Also excluded from the warranty are any cracks that may occur in the wood over the years.

Returns

- Please send return and warranty cases to the following service address:
Budo Tec Board GmbH, Neuhofstr. 6, 8630 Rüti , Schweiz

Compensation

- Compensation claims regarding any faults in the prices, texts and figures can not be invoked.
This also applies for late deliveries

Retention of title

- Until the full payment, the goods remain the property of Budo Tec Board GmbH and will not be dispatched.

Jurisdiction

- The customer expressly accepts the jurisdiction of Uster ZH, Switzerland.

Budo Tec Board GmbH, Rüti, Schweiz